Welcome to plumbtrend.com! To help you better understand our services and policies, we have compiled some frequently asked questions and answers. Please be sure to read these terms carefully before using this site.
- About Orders
How do I place an order?
You can browse our website and select the products you need. After clicking “Add to Cart”, you can continue shopping or go to the shopping cart to check out. Please follow the prompts to complete the purchase process.
How do I track my order?
Once your order is shipped, we will send a tracking number by email. You can use this number to track the status of your package on the carrier’s website. - About Payment
What payment methods can I use?
We offer a variety of payment methods. Please refer to the checkout page for specific payment methods. - About Shipping
When will my order be shipped?
In general, we will process and ship your order within 1-3 business days after you place the order. The specific shipping time may vary depending on the product and the shipping area. - About Returns
How do I return a product?
If you wish to return a product, please contact us within 30 days of receiving the product. Please ensure that the item is new and unused and follow our return process.
Can I get a refund?
If eligible for a refund, we will process the refund to your original payment method. Please note that processing time may vary depending on your bank or payment provider. - Customer Support
How do I contact customer service?
You can contact us at:
Email: marvelimartinez@plumbtrend.com
Phone: +1 585 215 4728 - Modifications to Terms
Will these Terms be updated?
Yes, we reserve the right to update these Terms at any time. Changes will be posted on this site and your continued use of this site constitutes acceptance of the updated Terms.
Thank you for visiting plumbtrend.com! If you have any further questions, please feel free to contact our customer service team. We look forward to serving you!
